But then again they ARE standing behind their product until its fixed. But that kind of pissed me off, like I wouldn’t have bought it had there been a brighthouse warning.
They said this isn’t unusual with Brighthouse cable service. The issue now is between the tv and the router, so more of an internet service problem than a tv problem but they’re still sending a guy out to my house to work with the router and tv together and get it going. Its a 40" and I spent 220, plus had a walmart gift card so only paid 150 cash. In fact I have no doubt they’ve spent more money working to get me a fully working tv than I spent on the thing to start with.
And they do stand behind their products, giving me the full year warranty as if it WAS a new item. Yea I probably wont buy another vizio after this! I bought it as a refurb though, and now have a new tv because of it not working so thats pretty cool. When I was googling it mostly seemed to be a mkv issue with certain tvs, and I dont really use mkv.
My movie files are all in the list of accepted formats, so thats good. But apparently today its not connecting to the internet period. Originally I was having problems with netflix but NOT youtube, so I thought if I set this up maybe I could stream my own stuff even when netflix didn’t work. Today is one of those not at all times So much for setting this up damnit. But sometimes its magically working perfectly, sometimes not at all. This time they say its between my router and the tv (they had me change the router to G, but that seemed to make things worse) and I have to wait for someone to come out. Right now it won’t connect online at all. The one before was bad all of the time, this one seems to get drastically different results within the span of minutes sometimes. Now this one has connection issues, but in a different way. then it wouldn’t connect to the internet, so they replaced the whole tv. First it was defective turning itself off, and a repair person came out and replaced the main board. Right now my tv isn’t working though… I bought the thing almost 2 months ago and haven’t really been able to use it. If one’s smart TV doens’t support DLNA clients then there are stand along set top box type options such as Chromecast, Roku, AppleTV and other similar devices that have the capability of streaming content from WD My Cloud and similarly equipped network DLNA servers to the TV.
Handbrake is one such free program for converting video files to MP4 or MKV formats for playback via DLNA server/clients. There are various free and paid software programs that will convert audio, video and graphic files to the requested supported Twonky format. If your media is not in a Twonky Media Server supported format then it will have to be converted to a supported format. See this WD Support link even though it doesn’t specificity list the WD My Cloud for the general file types supported by the Twonky DLNA Media Server that is embedded in the WD My Cloud. If a DLNA client is not DLNA Certified then it may not support some media formats. Second, your media content stored on the WD My Cloud must be in folders that have Media Streaming enabled on the folder, and be in a format that can be accessed and streamed to DLNA clients like certain smartTV’s, PC’s, tablets and smartphones.
See this Vizio link for general information on how to access a DLNA server from a properly supported or equipped Vizio TV. In other words an app or option on the smartTV that will play content stored on your WD My Cloud in folders that have “Media Streaming” enabled. First off your smart TV will need to have DLNA client support.